Phone: +(966) 11-450-8243
Email: info@arcom.com.sa
Opening : 9:00 AM - 6:00 PM

Infrastructure

In this domain, our expertise in supporting systems management, infrastructure, and virtualization technologies helps to achieve new levels of performance in IT environments. We in this field can help in preparing for the future of work by presenting new solutions around the scalability, availability and speed of network solutions, data centers and workstations within the IT infrastructure.

Our experienced IT professionals work on any difficulties that may arise in the technical infrastructure for enterprises so they can work as efficiently and productive as possible.

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Networking

ARCOM Network Services are designed to design and implement local and wide-area networks optimized for computer and wireless access, acceleration and load balancing. Networking (Active & Passive) are among the strongest functions and offerings in ARCOM.

On top of that we have networking applications like VoIP, IP Telephony, Audio/ Video Streaming, and IP Call Center. Current clients cover almost every sector in the government and many sectors in the private business.

This service offers enablement of a WAN/LAN topography most optimized for the business with end-to-end services for LAN and WAN, including designing, implementing, and supporting core networks consisting of routers and switches.

This service offers reducing communication redundant costs, increase staff productivity and gaining communications flexibility while ARCOM supports this technology to simplify information network.

This service offers integrating kiosk devices with other communications channels and/or migrate to a converged IP-based system to reduce network costs, increase service levels and generate new revenue streams.

This service offers implementing secure wireless LAN connections allow branches to flexibly manage traffic flow with mobile wireless tellers, workstations and kiosks, and allow branch staff to efficiently connect to the network.

This service offers cost-effectively creating an alternative to the traditional, dedicated network and make the transition to a secure networking environment.

This service offers influencing buying behaviour, improving the buying experience and providing relevant information at the right time to the right audience.

This service offers providing consulting, designing and planning services to help develop business models and design networks

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Unified Communication

ARCOM Unified Communication Services are designed to integrate and unify different communication mediums such as phone, video, email and voicemail into the applications. ARCOM Unified Communication Services are designed to integrate and unify different communication mediums such as phone, video, email and voicemail into the applications used by customer employees' everyday regardless of their location.

ARCOM Unified Communications Services streamline communication to increase user productivity and collaboration. We implement the solution on customer's site as well as managing the system to provide quality of service and early return on investment.

This service offers large-scale network and data center design, network assessments, network routing and switching implementations, wireless surveys, wireless design and implementations, content networking, network monitoring and troubleshooting.

This service offers large-scale VoIP design and implementation, unified messaging, voice mail integration, unified faxing, call center design and implementation, voice over wireless, QoS, toll bypass VoIP trunking along with call reporting, voice network monitoring and troubleshooting.

This service offers IT data security assessment and design, remote/internal penetration testing, firewalls, VPNs, IDS/IPS, encryption, wireless security solutions, private VLANs, secure ACLs, AAA (Authentication, Authorization and Accounting), two-factor authentication, and self-defending networks.

This service offers wireless surveys, lightweight and standalone wireless solutions design and implementation services, wireless Mesh, location tracking, VoIP over wireless, wireless security and monitoring, and wireless troubleshooting.

This service offers developing the UC solution and end-user requirements, architecture, network readiness assessment, site requirements specification and UC detailed design and blueprints.

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Data Centers

ARCOM Data Center Services are designed to provide data centers design and planning, procurement, installation, integration and migration assistance to systems management. ARCOM Data Center Services are focused on two major tracks.

The first track is based on uptime institute tiering (3, 3+, 4). The second track is on nature of applications intended to run (military, medical, hospitality, industrial, banking . . . etc.). Our services include high level designs, all the way to the full implementation and support and we actually managed several mission-critical data centers 24/7.

This service offers deploying data center power systems, supplies and backups including power conditioning and uninterruptible power systems (UPS).

This service offers deploying HVAC systems for controlling the data center ambient environment (temperature, humidity, air flow, and air filtering). This service is also offering designing and implementing environmental controlling systems including sensitivity smoke detection (HSSD) and interlocked, multi-zone pre-action dry pipe fire suppression systems as well as rope-style leak detection and a UL-approved perimeter lighting protection system to maintain an optimal environment inside the data center.

This service offers installing data center raised floors with under-floor cooling systems to ensure cooling of the room with minimal wasted energy.

This service offers deploying data center security including site perimeter security, site location and natural disaster security, Facilities, disaster recovery, and access control security.

This service offers developing the data centers and IT requirements, architecture, data center network readiness assessment, site requirements specification and data center detailed design and blueprints.

This service offers deploying data center network optimized for computer and wireless access, acceleration and load balancing.

This service offers providing desktop management, application management, database management, network management, server management, storage management, data center virtualization management and end user it Helpdesk.

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Storage & Data

This service is designed to help customer organization keep enterprise data safe by implementing and managing a secure storage and disk back-up system. ARCOM Storage Services are designed to help customer organization keep enterprise data safe by implementing and managing a secure storage and disk back-up system.

The main goal of this service is to help the customer maintain maximized capacity, availability, disaster recovery, disk-to-disk backup, virtual tape libraries and archiving capabilities throughout the customer entire enterprise.

This service offers a multilayer, clustered storage service designed to support storage optimization efforts and helps alleviate data storage challenges by enabling quick implementation of a scalable, global, clustered network attached storage or scale out file system.

This service offers implementing storage network functionality in a switched point-to-point or cascaded configuration. The service includes hardware installation, cabling, software installation, switch configuration, testing, and documentation.

This service offers implementing the process of migrating and transferring data between storage types, formats, or computer systems starting from migration planning and execution stages, to post-migration activities - as well as with detailed reporting and testing.

This service offers installation and implementation of tape libraries, including library sub-components in SAN environments.

This service offers solutions for cheap storage that behaves like online disk arrays, but at a fraction of the cost. Tape libraries are considered offline storage. But, they are a crucial component in the data security acts.

This service offers planning, designing and constructing the method by which data will be stored in the customer's computing environment. Designing Data Storage involves high-level design, and very specific design work that speaks to the fine technical details of the implementation.

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IT Infrastructure Operation & Maintenance

This service focuses on operational planned IT tasks including development, releases and deployments, analysis, systems and security administration, networks & telephony, Service Desk. It includes IT maintenance tasks such as incident and problem management or corrective and preventive maintenance.